Posts

psLIVE host seminar on Live Storytelling

On the morning of July 30th psLIVE hosted a seminar on Live Storytelling, which followed on from a feature  recently written for Event magazine on the same subject.
A number of different speakers explored the Art of Storytelling within experiential marketing.
Michael Brown, MD psLIVE opened the event explaining how they are operating in one of the most exciting times for marketers as they are constantly presented with new ways to reach audiences.  On the other less optimistic hand, he explained these times can be evermore difficult to navigate with often fragmented and poorly understood new methods of communication.  With so many channels available, consumers are bombarded with messages, so how do we make our campaigns stand out? What’s the difference between the messages that make it through and the ones that don’t? He went on to say that here at psLIVE, we believe it’s the messages that tell a real story, regardless of channel, that get the cut through.  Storytelling’s been relevant since the days of the cavemen, as long as 35,000 years ago, when we began describing what we see and telling the story of the human experience.  The somewhat forgotten art of Storytelling allows a message to not only be heard, but experienced with all of our senses.
Ryan Hedditch discussed how we’ve been working tirelessly to consider how we help our clients maximise the impact and return of the Live Brand Experience. He presented a proposition which expands a Live Brand Experience’s reach and impact from the physical world to the digital space, before, during, and after. Ryan said “We now have a range of digital channels at our disposal through psLIVe. It’s about choosing the right digital channels for a client’s particular audience, and objective. For example, post-event video promotion will be most relevant for visually-spectacular events, with awareness as a key objective, while CRM can be a very strong revenue driver for high-ticket brand experiences, as each bit of data captured is high-valued”.
He went on to describe the key benefits for our clients:

  1. Your work, travelling further in the digital world
  2. Smart integration between the physical and digtial
  3. Measurement you can use

Adam Cherry, Digital development Director at Liveposter, discussed how by combining Liveposter’s dynamic OOH expertise with psLIVE’s expertise in experiential they can deliver brands the ability to deliver real-time storytelling at scale. Turning an experiential idea from something that’s quite niche into something that’s scalable across multiple channels.  Cherry went on to describe Liveposter’s new product – Live Cloud. A dynamic platform that gives an advertiser absolute control of how to tell a story in the out of home space, how a story unfolds, how people participate and how content can be distributed across multiple channels.
Alex Ryden, Insight and Integration Manager Posterscope, detailed how stories are borne out of data and insight. He described how Data can be separated thematically into three different groups: physical data, psychographic data, and behavioural data. Physical data looks at how people are interacting with the environment around them. Route data does this at a grand scale and we use it every day. But it can be used in conjunction with other datasets to give a richer, and more rounded, viewpoint. Psychographic data refers to attitudes and behaviours of people, in this case, caught in OCS. Behavioural data relates to how people are behaving online when out of home using data from, for example Posterscope’s partnership with EE.
Christopher Nicola, Head of Urban Partnerships, psLIVE explained how to create meaningful brand stories through initiatives that impact on people’s lives and the spaces and they live in. Consumers are increasingly aware of the social impact of companies, and brands that communicate their CSR values well are gaining a competitive edge. Christopher introduced Urban Partnerships, a specialist division that matches brands with not-for-profit partners and public sector organisations, he went through some case studies and up and coming projects (such as the PopBrixton and adidas partnership launching this week) that show how brands can create successful experiential campaigns that align brand marketing objectives with positive changes for society.
In addition the seminar featured a number of technology partners for a live interactive session
Josh Ayto – Brand Partnership Manager, Google
Working with a small number of brands to create the best in class digital branding experiences using Google technology, they demonstrated some of Google’s tech products including Google Cardboard.
Admobilize showcased real-time audience recognition and how real-time audience recognition technology can provide data to optimise experiences on the fly.
Amplifying immersive experiences – Immersive Virtual Reality is often a solitary experience but it’s possible to leverage to large format DOOH to amplify an activity to a wider audience. We have some truly stereoscopic (3D) VR experiences which demonstrate the full capability and potential for rich content and engaging user journeys.
Location Beacons are being used in a variety of innovative ways to transform urban environments e.g. local councils are using them to identify empty street parking bays and transmitting location to nearby car users to reduce emissions.  These were used during the Live Storytelling workshop so you can experience the power of location based triggers to demonstrate how such tech can benefit live activation.
Some of the star technological attractions from some of our recent campaigns will also be showcased in hands on style:
Center Parcs: Our smartphone archery tutor: See how mobile enabled OOH experiences can put consumers at the centre of the story.
Lego: An interactive photobooth from Lego demonstrates how families can connect with characters and create a lasting memory.
Artificial Intelligence Augmented Reality Discover how AR is using algorithms to dynamically generate and evolve advertising creative live.
If you would like to find out more about the session please contact Michael.brown@psliveglobal.com
 

Blog: Live storytelling and its growing importance by Michael Brown, psLIVE

Storytelling, in an evolutionary context, has been undeniably important to our success as a species, says psLIVE’s managing director Michael Brown in his regular blog in Event Magazine
The myriad theories of precisely why this is so can bring the world’s sharpest intellects to fisticuffs in the laboratory car park.
Some scientists believe storytelling evolved to help impart crucial survival information, such as where the ripest berries could be found, or where to avoid the most dangerous animals. Others believe it bestowed a peacock-like advantage in the quest for a mate – entertain your would-be partner, raise a chuckle even, and you’re in. Others yet would punch you on the nose if you did not agree that social cohesion was the reason; storytelling was the stimulus to gather around the campfire, a social act that helped to strengthen tribal bonds.
To straighten things out, I contacted Doctor Mark Coulson, associate professor in Psychology at Middlesex University; home to the BSc Psychology and Marketing course.
Mark said: “Perhaps the most interesting contemporary psychological explanation of storytelling is that it allows us to ‘simulate’ emotional responses to situations we may never have encountered. As readers or listeners we take on the viewpoints of other people, perhaps very different from ourselves.
“By sharing their stories, we learn about our own emotions. Just as rough and tumble play teaches us behaviours which help us to survive, so listening to stories teaches us psychological skills that will serve us well in the future.”
What we did not foresee, when we dragged ourselves out of the primeval swamp, was that the evolutionary trail would lead us from hunter-gatherers to such occupations as working in media.
 
Evolution
 
Assuming you are a fully adapted media type yourself, I am sure you would acknowledge that the ancient art of storytelling has been, and is, the subject of as much debate in a marketing context as it amongst those combative evolutionary scientists. There have been many articles on the subject. Here is yet another, hopefully, suitably evolved from its predecessors.
 Aggressive storytelling
Earlier this year, Adidas appointed creative agency 72&Sunny in order to mount a campaign of what the brand called ‘aggressive storytelling’. Ed Pilkington, Diageo’s marketing and innovation director western Europe, stated in May that a brand’s longevity depends on its ability to tell a great story. The UK marketing director for Three, Tom Malleschatz, spoke widely this month about the brand’s move into storytelling. This topic is evidently so hot right now (again) that you should be loosening a collar and opening a window as you read this.
If everyone’s at it then, just who is telling the best stories and how are the best stories told? Rick Hirst, chief executive of creative agency McGarry Bowen, creators of the fabulous Endless Road ad for Honda, offered some guidance.
“Stories have always been at the heart of great brands but in today’s world, those stories have to do two things,” he said. “First, a story has to grab the attention, like NOW, of the audience in that moment, in the right place and be memorable. No easy feat.
“It also needs to be cumulative – work toward a bigger, consistent narrative so that you build an enduring and deeper relationship with an audience. Simplicity is key: people don’t have the time or inclination to piece together a brand narrative. It’s our job to take away that complexity.”
To expand on Hirst’s comments around narrative, I think a convincing case could be made for experiential as the best way to start a brand story.
Think about it. All the best stories are kick-started by an individual’s personal experience, whether that is the work of a favourite author or simply your mate down the pub regaling you about his or her hilariously bad day. To be truly engaging, a brand narrative would surely have to be similarly experience based. Adidas certainly took this approach in their recent Supercolor launch.
 50 Shades of Supercolor
A reimaging of their famous Originals trainer in 50 amazing shades by global superstar Pharrell Williams, who is (according to the story) a man with Synaesthesia, a condition that jumbles the senses in a spectacularly artistic fashion. The effect on Pharrell means he experiences sound as colour.
Here you can see the beginnings of a plot that is ripe for development. In this case, into a live experience in which people could use Twitter to control the colour palette of a dramatic light display choreographed to music. The plot also involved DJs, drones, arcs of floodlights strafing the skies over London, a live link up to Pharrell himself and a floating sound stage in Hackney Reservoir. Guests were immersed in an interactive sense in the story as it unfolded, and it gave them content assets enabling them to retell the story to their social peers.
adidasOriginalsSuperstarSupercolorLauch-Image16
This approach mirrors the oral traditions of storytelling in which a listener would hear a story, embellish it with their own experiences and pass it on. The listener becomes the storyteller and so on. This is marketing: plugging straight into, or simulating the ancient hardwiring of human behaviour to better chime with modern audiences. You may recall both the Canon and Captain Morgan case studies from my last blog on real time experiential.
Both campaigns mimicked the oral traditions of storytelling by giving the audience their own assets so that they too could become the storytellers.
Whether or not such case studies build a credible case for experiential as the prime mover in starting a brand story, the psychology would also appear to be with us, according to my interpretation of Dr Mark Coulson’s further words on this subject.
He said: “When we are engaged in a story, at whatever level, we come to share the experiences and feelings of the protagonist. The more engaging the story, the more we share. Books, movies, many forms of advertising are largely passive media, uninfluenced by our actions.
“Anything as a medium that is interactive, more responsive, which may include media such as computer games or forms of advertising such as experiential or social, is consequently more engaging. The opportunities for such media to further enhance the ways in which we become part of other people’s stories are an untapped and exciting frontier.”
 Good stories, well told
However we choose to tell a brand story, Hirst had both the last word and further guidance for us: “What we have at our fingertips are more tools, more opportunities and more ways in which we can tell a brand story.
“Whether a big cinema ad, an amazing interactive experience, or a surprising piece of PR, a great story can be a powerful way of communicating a brand’s message. The key in that last sentence though is the word ‘great’. There’s no such thing as a bad story well told.”
 Michael Brown is MD of psLIVE.